Returns & Exchanges

At S.T. Dupont, we are committed to providing you with the highest quality craftsmanship; if you are not entirely satisfied with your purchase, you may return your items within 30 days of receipt for a full refund or exchange. Please ensure all items are returned in their original packaging, unused, and with all protective seals intact.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Secure Packaging

  Carefully place the item in its original S.T. Dupont presentation box and outer shipping carton to ensure the product remains protected during transit.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and affix it securely to the outside of your package, ensuring any previous delivery labels are covered.

• 4.
  Drop Off and Track

  Hand over your parcel at an authorized carrier location and retain your tracking receipt; your refund will be processed within 7-10 business days of our workshop's inspection.